Zynuz Privacy Policy

Last Updated: March 2026

1. Introduction

Welcome to Zynuz (“Zynuz”, “we”, “our”, or “us”).

Zynuz provides a digital platform that helps businesses create professional documents such as invoices, quotations, and receipts, manage projects, track tasks, and organize business workflows.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

By accessing or using Zynuz, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information to provide and improve our services.

2.1 Account Information

When you create an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Password (encrypted)
  • Authentication identifiers (Google sign-in, etc.)

2.2 Business Information

Users may provide business-related information including:

  • Business name
  • Business address
  • Registration number
  • Tax identification number
  • Business contact details
  • Branding assets (logo, letterhead templates)

2.3 Document and Client Information

To enable document creation and workflow management, users may provide:

  • Client names
  • Client contact information
  • Invoice and quotation details
  • Payment records
  • Notes and tasks related to projects

This information is stored securely and used solely to provide the service functionality.

2.4 Usage Information

We may automatically collect technical data such as:

  • Device type
  • Browser information
  • IP address
  • Access time and date
  • Pages accessed
  • Interaction logs

This helps us improve system performance and security.

2.5 Cookies and Similar Technologies

Zynuz may use cookies or similar technologies to:

  • Maintain login sessions
  • Improve user experience
  • Analyze usage patterns
  • Detect suspicious activities

Users can disable cookies in their browser settings, though this may impact functionality.

3. How We Use Information

We use collected information to:

  • Provide and maintain the Zynuz platform
  • Generate business documents such as invoices and quotations
  • Manage projects, notes, and task workflows
  • Improve platform functionality and user experience
  • Send service notifications and updates
  • Detect fraud and prevent abuse
  • Comply with legal obligations

We do not sell user data to third parties.

4. Data Sharing and Disclosure

We may share information only in limited circumstances:

Service Providers

We may share information with trusted service providers who help operate the platform, including:

  • Cloud hosting providers
  • Email delivery services
  • Payment processors
  • Security monitoring tools

These providers are required to maintain confidentiality.

Legal Compliance

We may disclose information if required to:

  • Comply with legal obligations
  • Respond to lawful government requests
  • Protect our rights and safety
  • Prevent fraud or illegal activities

5. Data Security

We implement industry-standard security measures including:

  • Encrypted connections (HTTPS)
  • Secure authentication systems
  • Access control mechanisms
  • Monitoring and abuse prevention
  • Data integrity checks

While we strive to protect your data, no system can guarantee absolute security.

6. Data Retention

We retain information only as long as necessary to:

  • Provide services
  • Maintain legal compliance
  • Resolve disputes
  • Enforce agreements

Users may request deletion of their account and associated data subject to legal obligations.

7. User Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict certain processing
  • Export your data

Requests can be submitted via our support channels.

8. Third-Party Integrations

Zynuz may integrate with third-party services such as:

  • Authentication providers
  • Payment providers
  • Cloud storage services
  • Email services

These providers have their own privacy policies.

9. Children’s Privacy

Zynuz services are intended for individuals 18 years and older.

We do not knowingly collect personal data from minors.

10. International Data Transfers

If you access Zynuz from outside our primary hosting region, your information may be transferred and processed internationally.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated through:

  • Email notifications
  • Platform announcements
  • Updated policy publication

12. Contact Information

For questions regarding this Privacy Policy:

Cookie Policy

Last Updated: March 2026

Introduction

This Cookie Policy explains how Zynuz (“we”, “our”, or “us”) uses cookies and similar technologies when you visit our website or use our services.

Cookies help us provide a better user experience, improve platform performance, and maintain secure sessions.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember information such as:

  • Login sessions
  • User preferences
  • Usage statistics
  • Security signals

Types of Cookies We Use

Essential Cookies

These cookies are required for the platform to function. Examples:

  • Authentication session cookies
  • Security protection tokens
  • Load balancing cookies

Without these cookies, the service cannot operate.

Performance Cookies

These cookies help us understand how users interact with the platform. Examples:

  • Page usage statistics
  • Feature engagement
  • Error tracking

These cookies help us improve Zynuz performance.

Functional Cookies

These cookies remember user preferences. Examples:

  • Theme preference (light/dark)
  • Language preference
  • Last used workspace

Security Cookies

These cookies help detect suspicious activity and prevent abuse. Examples:

  • Login protection
  • Rate-limit tracking
  • Abuse detection signals

Managing Cookies

Users can control cookies through their browser settings. Most browsers allow users to:

  • Delete cookies
  • Block cookies
  • Limit cookie tracking

However, disabling essential cookies may prevent Zynuz from functioning properly.

Data Processing Agreement (DPA)

This section is important for GDPR compliance and business customers.

Roles

For purposes of data protection law:

  • Users are Data Controllers
  • Zynuz acts as a Data Processor

Users control the personal data they upload to the platform.

Data Processed

Zynuz may process:

  • Client information
  • Business records
  • Documents
  • Contact details

Processing occurs solely to provide platform functionality.

Security Measures

Zynuz implements safeguards including:

  • Encryption in transit
  • Secure authentication
  • Access control systems
  • Infrastructure monitoring

Subprocessors

Zynuz may rely on trusted subprocessors such as:

  • Cloud hosting providers
  • Email delivery services
  • Payment processors

Subprocessors must maintain equivalent security standards.